Do this first

Lost your passport in Da Nang? Here is exactly what to do.

First a stamped police report, then your embassy, and do not book a flight out until Vietnam Immigration re-issues your entry stamp. I come with you for all three.

  • Le PV de police d'abord (biên bản)
  • Appelez ensuite votre ambassade
  • Ne réservez pas de vol encore
  • Tampon de sortie : 78 Lê Lợi
  • Une photo de la page d'identité aide

$30/hour, told before we start. I come to you in person, 7 days a week.

Avant tout, déposez un procès-verbal tamponné (biên bản), aucune ambassade ne délivre de document de voyage de remplacement sans lui.

Votre retour, dans l'ordre

Quatre portes, chacune ouvre la suivante. Étape 1 sur 4.

Déposez le procès-verbal (biên bản)

Où cela s'est-il passé ?

Obtenez le document de voyage de votre ambassade

Verrouillé jusqu'à ce que le PV tamponné soit fait. Aucune ambassade ne délivre de remplacement sans lui.

Refaites votre tampon de sortie à l'Immigration

Verrouillé jusqu'à ce que vous ayez le document de voyage. Le tampon se met sur le nouveau document.

Rentrer chez vous
DAD → HOMENON AUTORISÉ

Ne réservez ni n'embarquez encore. Sans le tampon de sortie réémis, vous serez arrêté au départ, même avec un nouveau passeport.

Je fais ces démarches avec vous, en personne. $30/heure, annoncé avant de commencer.

Dites-le en vietnamien
Tôi bị mất hộ chiếu, cần trình báo công an.I lost my passport, I need to report it.
Xin cho tôi bản biên bản có dấu.Please give me the stamped report.
Tôi cần liên hệ đại sứ quán của tôi.I need to contact my embassy.

Do this now

  1. File a police report at the ward station and get the stamped record (biên bản). Your embassy will not act without it.
  2. Contact your embassy or consulate for an emergency travel document or a replacement passport.
  3. Do not book a flight yet. You also need a re-issued exit stamp from Vietnam Immigration, or you will be stopped at the airport.
  4. Bring photos and any ID copy. A photo of your passport data page makes every step faster.

Do not

  • Ne réservez ni ne prenez un vol avant que l'Immigration vietnamienne réémette votre tampon de sortie, vous serez arrêté au départ même avec un nouveau passeport.
  • N'acceptez pas une note de police non tamponnée, votre ambassade et votre assureur n'agissent que sur le PV tamponné.
  • N'entrez pas dans n'importe quel commissariat, déposez plainte au commissariat du quartier où il a disparu sinon on vous renverra.
  • Ne foncez pas à Hanoi ou Ho Chi Minh Ville, appelez d'abord votre ambassade, beaucoup de démarches commencent par téléphone et courrier.

In Da Nang the exit/entry stamp is re-issued at the Immigration Office, 78 Lê Lợi, Hải Châu. Most embassies sit in Hanoi or Ho Chi Minh City, so calling ahead and booking the right appointment saves you a wasted trip. I do that with you and, if your country has a consulate in Da Nang, I take you there.

Detailed guides

Step-by-step help for the parts of this that people ask about most.

You leave with a stamped police report, an embassy-ready file, and a signed English translation your consulate and airline will accept.

Want me to handle it with you?Message me and I come to you, do the Vietnamese, and get the documents that count.

Common questions

Can I fly out on the police report alone?

No. You also need a replacement travel document from your embassy and a re-issued exit stamp from Vietnam Immigration. Leaving without the stamp gets you stopped at departure.

How long does it take?

The police report is usually same-day. The embassy travel document depends on your country, often one to three working days. I help you run them in parallel so you lose no time.

My embassy is in Hanoi, do I have to travel there?

Often the process starts by phone and courier. I call your embassy, confirm the current steps, and only send you in person if you truly must appear.

Stuck right now? I'm one message away.

Call, WhatsApp, Facebook or Zalo, in any language. I reply in minutes and come to you in person. $30/hour, told before we start.

Or tap to call: +84 868 918 843

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