Card stolen or charged in Da Nang? Block, dispute, report.
Block the card first, dispute the charge today because there is a time limit, and file a police report your bank will ask for. I call the local branch in Vietnamese and come with you to report it.
- 先锁卡
- 今天就申诉，有时限
- 报警：拨打 113
- 锁卡热线见下方
- 保留盖章的笔录
$30/hour, told before we start. I come to you in person, 7 days a week.
立即锁卡，在你的银行 App 中或拨打热线，先做这件事再做其他任何事。
追回资金的步骤，按顺序
4 步已完成 0 步
输入扣款日期以查看你的时限
立即锁卡
外国卡？先拨卡背面的号码。
用越南语说
Do this now
- Block the card immediately in your banking app, or call your bank. This comes before anything else.
- Dispute the charge as unauthorized today. Card networks have a filing deadline, so do not wait.
- File a police report. Your bank and travel insurer will ask for the stamped record as proof.
- If an ATM kept your card, note the bank, machine location and exact time, and I call the branch to recover or void it.
Do not
- 不要等着看是否还有扣款再锁卡，卡每多活一分钟就可能再被盗刷。
- 不要只在 App 里临时冻结就了事，临时冻结不是正式的欺诈申诉，而申诉有时限。
- 不要因为损失小就不报警，你的银行和保险公司都要求盖章的记录。
- 不要站在吞卡的 ATM 前干等，记下银行、机器编号和时间，锁卡，然后让我打电话给网点。
Vietnamese bank branches rarely handle disputes in English, and the local police report has to name the transaction correctly. I call the branch, get you to the right station, and make sure the report matches what your bank needs.
Detailed guides
Step-by-step help for the parts of this that people ask about most.
You leave with the card blocked, a dispute filed on time, a stamped police report, and a signed English translation for your bank.
Want me to handle it with you?Message me and I come to you, do the Vietnamese, and get the documents that count.
Common questions
Can you get my money back?
I help you file the report and prepare the documents your bank needs. The refund decision is the bank's, but the right paperwork, filed fast, gives you the best chance.
The ATM ate my card, what now?
Freeze the card with your own bank, then I contact the local branch in Vietnamese to retrieve or void it. Do not wait by the machine.
How fast should I act?
Same day. Disputes have deadlines and a stale report is weaker evidence. Message me and I move immediately.
Stuck right now? I'm one message away.
Call, WhatsApp, Facebook or Zalo, in any language. I reply in minutes and come to you in person. $30/hour, told before we start.
Or tap to call: +84 868 918 843