Stuck in Da Nang? I come with you and solve it.
Lost your passport, robbed, in a crash, sick, or buried in paperwork? I am a freelance English-speaking local who comes with you in person, to the police, the hospital or the office anywhere in Da Nang, and turns the mess into solved, with the documents your bank, insurer or embassy needs.
No local SIM? Message me over wifi, I reply in minutes.
What has happened in Da Nang?
Tap your situation for the exact first things to do in the next hour, before you even call me. Then I come with you and finish it.
Not sure what to do next?Just message me, I'll tell you the fastest fix and come to you in person.
Full step-by-step guides by problem
Paperwork & procedures, handled with you
Not urgent? These are by appointment. Tap one to see what I do, then book a time.
Show this card to anyone
If you cannot reach me for a minute, show it to a police officer, a doctor, or a taxi driver. Save it or screenshot it now.
Show this to them, or tap a phrase to copy it.
I am a foreign traveler and I need help. I have a problem I cannot solve alone. My Vietnamese assistant is on the phone and on the way. Please give me a moment. Thank you for your kindness.
Tôi là du khách nước ngoài và tôi cần giúp đỡ. Tôi gặp sự cố không tự giải quyết được. Người hỗ trợ người Việt của tôi đang gọi điện và đang tới. Xin vui lòng chờ tôi một chút. Cảm ơn lòng tốt của bạn.
Emergency & medical
Police & documents
Getting around & money
Da Nang emergency numbers & nearby
📍 Where are you?
Share your spot once. I'll show what's nearby and can come straight to you.
Only used to open a map & message me. Nothing is stored.
Call right now (nationwide, 24/7)
Hospitals (English-friendly) · tap for directions
Police station by district · tap for directions
A freelance Da Nang local, in person
Not a call center or an app. One person who shows up, speaks the language, and gets you the documents that count.
- I come with you, in person, to the police, the hospital or the office anywhere in Da Nang. Not a call center.
- Freelance translator, so your report and documents are translated properly and accepted by your bank, insurer and embassy.
- $30 an hour, told upfront. I tell you the total before we start. No surprises.
- English, 한국어, 中文, Français. Read this in your own language on the full site.
Had my wallet stolen the night before my flight. He met me at 7am in Hải Châu, filed the report and translated everything for my bank. Refunded two weeks later.
Traveler from the UKLost my passport in Da Nang and panicked. He knew exactly where to go and called my consulate ahead. Home on time.
Traveler from AustraliaIllustrative. Real Google and Upwork reviews (4.99★, 81) show on the live site.
Areas I cover in person
How it works
Three steps, from stuck to solved.
Call or message
Tell me what happened and where you are in Da Nang. Any channel, any language.
I come to you
To the scene, the station or the hospital. I handle the language and the procedure, with you.
Solved, with documents
You leave with the stamped report and a signed English translation for your bank, insurer or embassy.
Common questions
How much does it cost?
$30 an hour, with a short call-out minimum for the first visit. I tell you the total before we start, and document translation is quoted separately. No surprises, no hidden fees.
How fast can you come to me?
I reply within minutes, seven days a week, and can usually reach you the same day anywhere in central Da Nang, the beach areas and the airport.
Do I really need an interpreter for this?
Often yes. A report has to be accurate to be useful to your bank or insurer, and the process is in Vietnamese. I make sure it is done right the first time, and I go with you so you are never handling it alone.
What if I already left Vietnam?
I can still help you obtain and translate the documents you need remotely, so message me even from home.
Can you get my money back?
I help you file the report and prepare the documents your bank or insurer needs. The refund decision is theirs, but the right paperwork, done fast, gives you the best chance.