Safety first

Motorbike accident in Da Nang? Do this in order.

Your location is only sent when you tap. Nothing is automatic.

Get medical help first, do not sign or pay anything you cannot fully read, and get both a police report and your medical records. Your travel insurer needs both. I come to the scene or the hospital and handle the Vietnamese.

Someone hurt? Call 115
Do not move injured people
Sign nothing, pay no cash
Photograph the scene first
Tap SOS, I come now

$30/hour, told before we start. I come to you in person, 7 days a week.

Updated August 2026

If anyone is hurt, call 115 for an ambulance now and do not move them. Health comes before any paperwork or payment.

Say this in Vietnamese

Có tai nạn, xin gọi cấp cứu. Đừng để tôi ký gì cả.There is an accident, please call an ambulance. Don't let me sign anything.

Xin đừng di chuyển tôi, tôi có thể bị thương.Please don't move me, I may be injured.

Tôi cần đến bệnh viện gần nhất.I need to get to the nearest hospital.

Tôi có bảo hiểm du lịch, xin gọi công ty bảo hiểm của tôi.I have travel insurance, please call my insurer.

Tôi cần biên bản công an và hồ sơ y tế.I need the police report and medical records.

Tôi bị dị ứng với: ____.I am allergic to: ____.

Do this now

Get medical help first. Call 115 for an ambulance if anyone is hurt. Health before paperwork.
Do not sign or pay anything you cannot fully read or understand at the scene.
Get a police report and medical records. Your travel insurer needs both to pay a claim.
Photograph everything, the scene, both vehicles, any injury, before things are moved.

Do not

Do not move an injured rider or passenger unless there is fire or traffic danger, you can worsen a spine injury.
Do not pay cash on the spot to make it go away. Step back to safety and call me before agreeing to anything.
Do not sign any Vietnamese statement at the scene before it is translated, it can pin the fault on you.
Do not leave without a stamped police report and your medical records, your travel insurer needs both.

Roadside disputes in Da Nang can turn into on-the-spot cash demands. Do not settle alone. I come to the scene, interpret with the other party and the police, and make sure the report reflects what actually happened.

Detailed guides

Step-by-step help for the parts of this that people ask about most.

Get a police report after a motorbike accidentSoonWhat your travel insurer needs after a crashRenting a motorbike in Da Nang without getting stungSoon

What it costs

A rough guide, always told in full before we start. Official fees go to the office; my time is separate.

Ambulance (call 115)Low cost, often freeThe public 115 ambulance is cheap or free. A private hospital ambulance costs more.

Hospital deposit30–70% upfrontVietnam is pay-first, claim-later. Private hospitals ask for a cash deposit before treatment, unless your insurer sends a Letter of Guarantee. I call them so it does.

Police report (biên bản)FreeThe stamped report itself carries no fee.

Certified English translationQuoted per documentReport and medical records, priced separately from my time. Insurers require a signed translation.

My time, scene or hospital$30/hourTold in full before we start. Most accident cases take 2 to 4 hours.

What can go wrong

Exit ban. If a local was injured, you may not be allowed to leave Vietnam until civil compensation is settled. Serious injuries can run into thousands of dollars.
Insurance denied. Most travel policies pay only if you held a valid licence for that engine size and wore a helmet. No valid licence or IDP, and the claim can be refused.
Pay-first hospitals. Without a Letter of Guarantee from your insurer, a private hospital can require a 30 to 70% cash deposit before treating you.
Signing blind. Statements and settlement notes are in Vietnamese. Sign nothing you have not had translated, it can pin fault or blame on you.
Missing the claim window. Insurers want the stamped report and medical records filed promptly. A late or uncertified file is the usual reason a claim is rejected.

You leave with a stamped police report, your medical records, scene evidence, and signed English translations your insurer will accept.

Want me to handle it with you?Message me and I come to you, do the Vietnamese, and get the documents that count.

Call WhatsApp Facebook Zalo

★★★★★

I came off my bike near Mỹ Khê. He reached the hospital, sorted the deposit with my insurer, and translated the police report and medical file for my claim. Paid out in full.

Traveler from Canada

Illustrative. Real Google and Upwork reviews (4.99★, 81) show on the live site.

Common questions

The other person wants cash on the spot, should I pay?

Do not settle alone under pressure. Step back to safety and call me. I interpret and make sure any agreement is fair and documented.

Do I need a police report if it was minor?

If you will claim on travel insurance, yes. Insurers ask for the stamped report and medical records. Better to have it and not need it.

Can you get to the scene?

Usually the same day, anywhere in central Da Nang, the beaches or toward Hội An on request. Send me your location and I come.

Do I have to pay the hospital before treatment?

For anything beyond emergency stabilisation, private hospitals usually ask for a deposit first. If you have travel insurance, I call their emergency line so they send a Letter of Guarantee and you are admitted without the cash deposit.

My insurer says the claim might be denied. Why?

Most policies only cover a crash if you held a valid licence for that engine size and wore a helmet. I make sure your police report and medical records are complete and correctly translated, the part you can actually control.

Stuck right now? I'm one message away.

Call, WhatsApp, Facebook or Zalo, in any language. I reply in minutes and come to you in person. $30/hour, told before we start.

Call WhatsApp Facebook Zalo

Or tap to call: +84 868 918 843